Gbd99's Privacy Policy — Your trust is our foundation

1 What Information We Collect

Gbd99 collects certain essential information to create your account and provide our services. Without this information, we cannot guarantee a safe and transparent gaming experience. We only collect what is strictly necessary.

Personal Identification Information:

• Full name and date of birth (for age verification — to confirm 18+)
• Email Address & Mobile Number
• National ID or passport number (for KYC verification)
• Current Address

Financial Information:

• BKash/Nagad/Rocket account number
• Bank account details (where applicable)
• Transaction History

Automatically Collected Information:

• IP Address & Device Information
• Browser type and operating system
• Time spent on site and list of pages visited
• Cookies & Session Data

2 How Your Information Is Used

Gbd99 uses collected information only for specific, legitimate purposes. Any use of your data is restricted in accordance with this Privacy Policy. The main areas of use are outlined below:

• Account Management: To verify logins, recover passwords, and maintain account security.
• Payment Processing: To process deposits and withdrawals accurately.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your complaints or issues quickly.
• Bonuses & Promotions: To send you relevant offers and promotions.
• Responsible Gaming: To monitor gaming behaviour and reduce the risk of potential addiction.
• Legal Obligations: To meet regulatory authority requirements.

Your information is never sold to advertising companies or data brokers. gbd99 makes no exceptions on this.

3 Who Your Information Is Shared With

Gbd99 does not share your information with third parties as a matter of policy. However, in certain limited circumstances, sharing partial data may be unavoidable:

• Payment Gateway: Only the necessary information is shared to process bKash, Nagad, Rocket, or bank payments.
• Game Providers: Limited data may be shared with game developers to ensure the games on the gbd99 platform run properly.
• Legal Authorities: Providing information in response to a court order or a lawful request from a government authority is a legal requirement.
• Anti-Fraud System: Limited data shared with security partners to detect fraud.

In each of the above cases, we ensure that the relevant party upholds the same standard of privacy. No unnecessary or excessive information is ever shared.

4 Cookies & Tracking Policy

Gbd99.win uses cookies to function properly. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and keep the site's core functions running.
• Performance Cookies: To monitor site speed and performance.
• Functional Cookies: To remember your preferred language and settings.

You can disable cookies through your browser settings, though doing so may affect certain features of the site. We do not use any third-party advertising cookies.

5 Security Measures

Gbd99 applies the highest industry-standard security measures to keep your data safe. Our technology team monitors systems around the clock and takes immediate action in response to any suspicious activity.

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Multi-Factor Authentication (MFA) available.
• Regular security audits and penetration testing.
• Dedicated firewall and DDoS protection.
• Automated suspicious login detection system.
• All staff receive privacy and data protection training.

While we maintain the highest level of security, no one can guarantee 100% safety on the internet. We therefore ask that you also keep your password secure.

6 Data Retention Period

Gbd99 retains your information only for as long as needed. All data is kept while your account remains active. Following account closure, certain information may be retained for up to 5 years to meet legal obligations.

• Transaction records: 5 years (legal requirement).
• KYC Documents: 3 years after account closure.
• Gaming History: For the duration that the account remains active.
• Communication logs: 1 year.

Once the retention period expires, your data is securely deleted or fully anonymized.

7 Your Rights

Every registered user on gbd99 has certain rights over their own data. We respect these rights and aim to respond as promptly as possible.

• Right to Access Your Data: You may request details of what information we hold about you.
• Right to Rectification: You can request that incorrect or outdated information be updated.
• Right to Erasure: You may request the deletion of any data that is not subject to legal retention requirements.
• Right to Restrict Processing: You can request that we restrict the use of your data for specific purposes.
• Data Portability: You may request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact our support team. We typically respond within 7 business days.

8 Minors' Data

Gbd99 strictly prohibits registration by anyone under 18. We do not knowingly collect information from minors. Age is verified during account registration, and KYC documents may be requested in cases where there is any doubt.

If it is found that a minor has registered, that account will be immediately closed and all associated data will be deleted.

9 Policy Changes

Gbd99 may update this Privacy Policy as needed. We will notify you of any significant changes by email or through a notice on the site. Continued use of the site after any changes constitutes your acceptance of the updated policy.

The date of the most recent update will always be shown at the top of this page. We can provide a copy of a previous version of the policy upon request.